Enterprise-Grade Security and Compliance
ISO/IEC 27001:2022 certified, PCI DSS Service Provider Level 1, and compliant with SOC 2, GDPR, and HIPAA for managed OpenSearch, Prometheus, and Grafana.
Trusted by security-conscious engineering teams
Certifications & compliance
ISO 27001 certified controls, plus PCI DSS Level 1 and SOC 2 / GDPR / HIPAA compliance you can share with security and procurement teams.
ISO 27001
UKAS-accredited ISO/IEC 27001:2022 certification — our primary security credential.
PCI DSS Level 1
PCI DSS Service Provider Level 1 for payment-industry workloads.
SOC 2
SOC 2 compliant security, availability, and confidentiality controls.
GDPR
Data privacy practices aligned with EU regulatory requirements.
At Logit.io, security isn't just a feature — it's our foundation. We've built our platform with a security-first approach, implementing rigorous safeguards and compliance measures to protect your most sensitive data. Our comprehensive security framework gives you complete control over your data while ensuring it remains protected at every stage of its lifecycle. When you choose Logit.io, you're choosing a partner that makes your security our highest priority.
Industry-Leading Compliance and Certifications
Logit.io maintains industry-leading security standards, anchored by our ISO/IEC 27001:2022 certification from a UKAS-accredited auditor — our primary Information Security Management System (ISMS) credential for protecting your data.
We are also a PCI DSS Service Provider Level 1, and operate in compliance with GDPR, HIPAA, and SOC 2. Logit.io is also Cyber Essentials certified — a cybersecurity accreditation developed by the UK's National Cyber Security Centre (NCSC) that provides additional validation of our protection against common cyber threats.
We implement military-grade security tools and industry best practices throughout our infrastructure, ensuring your data receives the highest level of protection available. Detailed compliance documentation is available upon request from your Logit.io representative.
End-to-End Encryption with Advanced TLS
Logit.io implements enterprise-grade encryption across our entire platform, using HTTPS with TLS (SSL) for all services, including our public website and customer-facing interfaces.
Your data is protected in transit through Transport Layer Security (TLS), with multiple secure endpoint options to match your security requirements and compliance needs.
Our granular security model includes unique API keys for each stack, ensuring data ingestion only from authorized sources. These keys remain under your complete control, allowing you to rotate or revoke access at any time.
For sensitive environments, our advanced filtering capabilities allow you to sanitize data before it leaves your infrastructure, giving you complete control over what information is shared.
Multi-layered Authentication Security
Logit.io's defence-in-depth approach to authentication includes multiple security layers to protect your account and data access.
We enforce strict password security policies with complexity requirements that align with NIST standards, including minimum character counts and composition rules.
For enterprise customers, we offer comprehensive identity management through Federated Identity (FID) and Single Sign-On (SSO) integration with major providers including Google, SAML, Okta, OneLogin, and more — allowing you to maintain consistent access controls across your organization.
Our robust two-factor authentication (2FA) provides an additional security layer, preventing unauthorized access even if credentials are compromised.
Granular Role-Based Access Control
Logit.io's comprehensive role-based access control (RBAC) system gives you precise control over who can access your data and what actions they can perform.
Our enterprise-grade permission model allows you to define custom roles with specific access rights to stacks, dashboards, and configuration settings — ensuring team members have exactly the access they need and nothing more.
Through our Managed OpenSearch service, we provide fine-grained security controls down to the index, document, and field level, allowing you to implement the principle of least privilege across your entire observability data.
Secure Data Lifecycle Management
Your data is protected throughout its entire lifecycle with Logit.io. We implement AES-256 encryption for all data at rest, with continuous key rotation and monitoring to maintain the highest security standards.
Our secure data retention policies ensure that all information is permanently and securely deleted at the end of your specified retention period or immediately upon stack deletion, in compliance with data protection regulations.
For customers with specific compliance requirements, we offer customizable data residency options and secure deletion verification processes.
Proactive Security Incident Response
Our dedicated security team maintains a comprehensive incident response program with 24/7 monitoring and rapid response capabilities. We conduct regular security assessments, penetration testing, and vulnerability scanning to proactively identify and address potential threats.
In the event of a security incident, our team follows a structured response protocol with clear communication channels and timely notifications in accordance with industry best practices and regulatory requirements.
We encourage responsible disclosure and welcome security feedback. If you identify a potential vulnerability or have security concerns, please contact our dedicated security team at compliance@logit.io.
For detailed information about our security practices or to discuss your specific security requirements, please contact our security team. Learn more about our security logging solutions and why companies choose Logit.io for their observability needs.
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